Privacy Policy

At marilonuvexta, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you engage with our corporate culture finance services.

Last Updated: March 15, 2025

Information We Collect

When you work with marilonuvexta, we collect information that helps us provide better financial consulting services tailored to your organisation's culture and goals.

Personal Details: Name, email address, phone number, job title, and company information when you contact us or attend our programs
Financial Information: Company financial data, budget information, and organisational structure details shared during consultations
Communication Records: Meeting notes, email correspondence, and documentation from our collaborative sessions
Technical Data: Website usage patterns, IP addresses, and device information when you visit marilonuvexta.com

We only collect information that's directly relevant to improving your organisation's financial culture and achieving sustainable business growth. Nothing more, nothing less.

How We Use Your Information

Your information helps us deliver personalised financial consulting that actually makes a difference to your team's culture and performance.

  • Developing customised financial strategies that align with your company culture
  • Providing ongoing support and guidance throughout our partnership
  • Sending relevant updates about our programs and financial insights
  • Improving our services based on client feedback and results
  • Meeting legal and regulatory requirements in Australia
  • Maintaining accurate records of our professional relationship

Information Sharing and Disclosure

We respect your confidentiality. Your business information stays private and secure - that's fundamental to building trust in any professional relationship.

We may share limited information only in these specific situations:

  • With trusted service providers who help deliver our programs (under strict confidentiality agreements)
  • When required by Australian law or legal proceedings
  • To protect marilonuvexta's legitimate business interests or prevent fraud
  • With your explicit written consent for specific purposes

We never sell your personal information to third parties or use it for marketing purposes beyond our direct professional relationship.

Your Privacy Rights Under Australian Law

The Australian Privacy Principles give you specific rights over your personal information. Here's what you can do and how to exercise these rights:

Access Your Information

Request copies of all personal information we hold about you. We'll provide this within 30 days at no charge for reasonable requests.

Correct Inaccuracies

Update or correct any personal information that's outdated or incorrect. Simply contact us with the updated details.

Restrict Processing

Limit how we use your information for specific purposes while maintaining our professional relationship and service delivery.

Data Portability

Receive your personal information in a structured, commonly used format that you can transfer to another service provider.

Withdraw Consent

Opt out of non-essential communications or data processing activities that aren't required for our core services.

Lodge Complaints

File complaints with the Office of the Australian Information Commissioner if you believe we've mishandled your information.

To exercise any of these rights, email us at info@marilonuvexta.com with your request and we'll respond promptly with clear next steps.

Data Security and Protection

Protecting your financial and business information is non-negotiable. We use multiple layers of security to safeguard everything you share with us.

  • SSL encryption for all website communications and file transfers
  • Secure, password-protected systems for storing client information
  • Regular security audits and updates to our digital infrastructure
  • Physical security measures at our Cairns office location
  • Staff training on privacy protection and confidentiality requirements
  • Limited access protocols - only team members working on your account can view your information

While we implement strong security measures, no system is completely immune to risks. We continuously monitor and improve our protection methods to keep your information secure.

Data Retention and Deletion

We keep your information only as long as necessary to provide our services and meet legal requirements under Australian business law.

  • Active client records are maintained throughout our professional relationship
  • Financial consultation records are kept for seven years as required by Australian tax law
  • Communication records are retained for five years for quality assurance purposes
  • Website analytics data is automatically deleted after two years
  • Marketing contact information is removed upon request or after three years of inactivity

When information is no longer needed, we securely delete or destroy it using industry-standard methods that prevent recovery.

Questions About Your Privacy?

Email: info@marilonuvexta.com

Phone: +61409077883

Address: 35 Grafton St, Cairns City QLD 4870, Australia

We're here Monday through Friday, 9 AM to 5 PM AEST

Updates to This Policy

Business requirements and privacy laws evolve, so we update this policy periodically to reflect changes in our practices or legal obligations.

When we make significant changes, we'll notify active clients via email at least 30 days before the updates take effect. For minor clarifications or formatting changes, we'll simply update the "Last Updated" date at the top of this page.

Your continued use of our services after policy updates indicates your acceptance of the revised terms. If you disagree with any changes, please contact us to discuss your concerns or discontinue our services.

This policy is governed by Australian privacy law and the jurisdiction of Queensland courts. For international clients, additional privacy protections may apply based on your location's data protection regulations.